HSBC Bank Nevada NA Direct Merchants Bank
Cancellation of a 21 year old account with 15000 credit limit due to 6 months inactivity Casa Grande Arizona

This is the most ridiculous thing I have ever heard. You must use your credit card constantly or it will be cancelled. I opened this account in 1987 & my credit limit was 14,900. The last item I charged was $293 in September.

I receive a letter telling me the account was cancelled due to inactivity. I tried to access this account online & it was closed also. I ran my credit bureau and it stated that I closed the account. NOT!!!

When I called and asked to speak to a supervisor the response I got was that at their discretion any inactivity from 6 months to a year can be cancelled. I told them I had 6 months inactivity and it was a 20 year old account & I wanted it reactivated. They flat out refused & told me I had to reapply.

This is so ridiculous and in my opinion bad business!!

Company: HSBC Bank Nevada NA Direct Merchants Bank
Country: USA
State: Nevada
City: Las Vegas
Address: Po Box 98707
Phone: 5204212820

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