Citifinancial Auto
Scripted India Call Center Agents With No Account Access

This company is almost entirely computer run. Customer service people are stationed in India (as in the former British colony). They have scripted responses and no access to a creditor's account. This company has lost many billions recently.

The best tack to take with CFA is to try to make a deal, then simply not pay them. Their customer interface is poor. With all the money they save by placing customers on hold and servicing inquiries this way, they can afford to absorb your loan balance.

Late payment fees should NEVER be paid, as they collect interest on unpaid balances. So, if your payment is late, one pays the interest accrued to date of payment AND a late fee. Do not pay late fees. Given the way your tax dollars are being used to bail out financial institutions, you should not even pay your payments.

Company: Citifinancial Auto
Country: USA
State: Texas
City: Coppell
Site: loans.citifinancialauto.com

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