Specialty Merchandise Corporation
One year later, after cancelling my membership, I received a bill through a collection agency

In 11, I called the toll-free number my SMC supervisor, without question or hesitation, gave me to call in and cancel my membership, should I wish to do so, only to receive a recording, nothing more.

After this, also in 11, I wrote a letter explaining my reasons why I wished to cancel my membership.

Following this letter, I received two additional monthly mailings which I put back in the mail to be returned to SMC, after which I wrote a second letter of cancellation in case SMC did not receive my first letter.

What puzzles me is, if SMC were truly concerned about this situation, why would they wait one year after presumably receiving my 11, letter of cancellation, to contact me and then through a collection agency before even trying to first contact me directly?!

Company: Specialty Merchandise Corporation
Country: USA
State: California
City: Fontana
Address: 13230 San Bernardino Ave
Phone: 8003454762

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