Pdm
I was hoooked also!

Business & Finance

I recieved a cold call from PDM on Saturday, Jan 5; the reps name was Clair. The program sounded good—after all everyone would like lower interest rates.
She went through the sales pitch, and then handed me off to Kevin to collect the money. Kevin recorded the transaction info (more on this later); and they lightened my CC by $920. During the transaction, I specifically asked the procedure for cancellation if I decided the program was not right for me (more on this later also). Tuesday at work, I searched for PDM&lo and behold this site was at the top of the hitlist. I had already halfway decided this was not for me&complaint clinched the deal.
After I got home Wednesday, I called my CC and started to dispute the charge. After I recieved the packet, I got the phone number and called PDM to cancel the service, the rep (didn't get his name) said that must be handled by Robert Garcia —ext. 235 ; and he would give me a call back. Today (Friday, Jan 11) Mr. Garcia called. I told him I wanted to cancel, he said he would have to play the recording back, which he did. After it finished, he came back on the line, and said "any refund would be at the descretion of a financial advisor". I then asked him about what the rep had said in answer to my cancellation question&Garcia flatly stated that the rep said nothing about cancellation!!! I asked him did he go to the bathroom or get a cup of coffee while the recording was playing, because the rep outlined 3 different ways for a refund&"by law you have a 3 day rescion period for a full refund; you can call for a refund after that, but the app fee is not refundable; or if they cannot save you the amount stated ($2500)".
So Garcia played the tape again, and after we got to that part where the rep outlined the methods of refund; he came back on the line and said I would get a refund within 30 days&minus the app fee.
We shall see if that happens; I will call the CC and report all that happened with PDM to make sure that money is refunded. I will also bookmark this site for the future.


Company: Pdm
Country: USA
State: Arizona
City: Mesa
Address: 2023 W Guadalupe #11-217
Phone: 8882888013
  <     >  

RELATED COMPLAINTS

United States Van Lines
Alvin Garcia Unable to get deposit back after attempting to cancel

US Timeshare Marketing
Unknown Bolfaced lies about terms. Took my $895 with no contract, then said they called me with offers but i never sent in contract giving them authorizaion to do so. Called me stupid to believe their terms!

Erasmo Garcia
Alex Garcia late delivery shoddy work scam rushed broken promise Adamant on proving the theory that "you get what you pay for"

Lions Gate Consulting, Lions Gate Financial
Reps were not knowledgeable about process, were rude and arrogant when asked questions, lied to me about time frame when i tried to stop payment New York

Google Cash
Used a 3rd party billing entity to facilitate an unathorized credit card transaction

Trilegiant Dba Shoppers Advantage
Ripoff of refund Trumbull

Global Healthcare Discount Program
Global Healthcare Quick taking your money but don't want to refund it!

Silar Financial
Common Sense Group Took my money and won't give refund

Sportsbook.com Sportsbook. Ag
Consumer Report

Dynamic Financial Tempe Arizona
Dynamic Financial Charged my mother's credit card and doesn't have proof of refund they say they made