Cross Country Bank
Ripoff

I am a credit card holder of cross country bank and you are right they are a rip off. The first 3 months of holding the card they failed to send my bills and when I did receive a bill it had late charges on it for the 3 bills that I never received one. I called the company and told them that I never received a bill and to take off the late charges and they told me that the bills where mailed out but must have been misrouted.

That's not my fault that the bills were misrouted. So I still had late fees on my bill for 3 months. Ever since that day of calling the company, they have been calling me at my house and at my employment. I have been making payments on my bill but they should not be harassing me at my home my employment.

I work at a hospital in the emergency room. And they persist on calling me there at work. I have already gotten in trouble for these phone calls because the phone is for medical reasons only. I would think that if they are so worried about the payments that they would make sure that they wouldnt call at my work so that i dont loose my job. It wouldn't be so bad if they would only call me once a week, but this is every day maybe 6 times day and always 4 calls in a row which adds up to be about 24-30 times a day.

Crystal
Mount pleasant, Pennsylvania

Company: Cross Country Bank
Country: USA
Site: cross country bank.com

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