Verizon
Collection letter for phone number my late son never had

Business & Finance

My son passed away on November 15. On Saturday, his widow received a threatening letter from Afni Inc. saying he owed $109.06 for a Verizon phone bill with a number they never, and he never throughout his life had. It was, according to them, under his name and address. She was hysterical because my son died with excellent credit. She asked me to call them and I did this morning. They refused to talk to me about it, saying only she could call. I said she is newly widowed and very upset, but they were very rude and cold, refusing to talk to me. This is a horrible thing to do to someone who just lost her husband, but to refuse to discuss it, forcing her to have to deal with it at a time like this, is cruel.


Company: Verizon
Country: USA
State: New York
City: New York
Site: afniinc.com
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