Aflac Worldwide Headquarters
I got ripped off by the duck

I obtained an Aflac policy on May 1. I was supposed to have dental, accident, and temporary disability (if I have an injury and miss days of work, I would get paid by Aflac for the days I missed) coverage.

I injured my knee and filed a claim with my agent on July 2. She told me I was covered under the temporary disability and would receive a check 24-48 hours after she faxed the claim to the main office.

When I never received the check, I called my agent, and got no answer. I called the main office and was informed that my agent had never covered me under the temporary disability. When I asked why I was told to talk to my agent. I have called her, left messages on her voice mail and with her office, called the main office, and got my agent's supervisors's number. I have left messages with him, and three days later I still have gotten no response from anyone. I also asked the main office if I could add the temporary disability to my policy, and was told only my agent can do that. Well, I can't do that if I can't reach her. When I explained this to Aflac, they basically said it's not their problem.

Company: Aflac Worldwide Headquarters
Country: USA
State: Georgia
City: Columbus
Address: 1932 Wynnton Road
Phone: 18009923522

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