Bank of America
Overdraft fees charged to accounts with positive balances

Backup of notice to OCC:

Lender of America costs facility costs on balances having a good stability by debiting them when inspections are released via online bank in the place of once they are banked.

A look for $4,400 was accidentally delivered in the incorrect bill having a stability of $3,000 on BofA online bank. Four little inspections were published third. Finding the error your day the inspections were released I instantly moved $5000 in to the consideration, subsequently examined with customer support, who suggested that the overdraft charge of $35 could be billed for every check. This can be a whole of $175.

Calling the readers of the checks to ensure they have been ready to cash them, nevertheless, I had been educated the checks had neither been obtained or banked, meaning the consideration includes a present actual stability of around $8,0000, an excessive amount of significantly more than $3,000 within the published inspections.

Another phone to Lender of America on-line Bank Support responded that checks are debited on issuance in the place of once they are banked (these is likely to be obtained as document assessments, not digital exchanges. Which means that I'd be charged facility costs of $175 on a merchant account that has never had an adverse stability and presently posesses good stability of $8,000. Good technique for BofA, but authorized?

I've solved my specific issue with belligerence and acid, but this can be a scenario which, if authorized, shouldn't be. It is one of many gotchais within the Lender of America online program. Beware.

Company: Bank of America
Country: USA

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