Commerce Bank
Invalid NSF Fees

Lately I'd a encounter with my bank (Commerce Bank). I've been banking with Business Bank since I have was 16 yrs old. I've never once overdrawn my bill. I had been charged overdraft costs to get a cost used to do not create. On 10/17 I created an overall total purchase for $150 in a company. I approved a of $25 on the purchase which was for $125. Which was the purchase that I created. To become obvious it had been $150 overall. Our operating stability was good and usually stays at or above $100. I discovered my stability was $125 off wherever it will have already been. I recognized that there is one more cost of $125 for that company on 10/19. I named the company mad they charged me twice. They told me they hadn't billed me twice and called me to my lender. And so I named the financial institution and was informed the cost was since the unique deal was for $125 which was that which was approved, therefore it needed to sit-in pending purchases. What I don’t comprehend may be the $125 was the approved deal and it is contained in the $150 just how can they seize one more $125. Just how can they consider that additional $125 from my working stability? How is it authorized to produce an imaginary cost after which cost me facility costs for this? They stated that it'd fall off in a few times, but I insisted that it's eliminated because it wasn't a legitimate cost. 24 hours later I observed the facility costs on my consideration to get a cost this bank produced. After I named to talk to a repetition she was condescending and unhelpful. She wasn’t actually hearing what I had been saying. She subsequently attempted to market me overdraft protection like a means to fix an issue the bank produced. I don't require facility protection since I don't over withdrawal my bill. Then she moved me to no body. She stated she would move me to a different division but truly she disconnected the phone call. I confess I wasn’t being good since I had been furious and that I wasn't being noticed. I named my department and had the costs waived "like a onetime courtesy". Why must it's a-one period courtesy after I never overdrew my bill? No body was prepared to acknowledge that it had been a lender mistake. I'd like an entrance this wasn't my mistake which used to do not overdraw my consideration since I didn’t. It's not reasonable and that I am sure that it's not authorized that to get a lender to include identical costs to some faithful customer’s balances.

Company: Commerce Bank
Country: USA

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