Bb & T Branch Banking And Trust
1010.00 in fees after the larger mortgage payment went first

BB&T Branch Banking has ripped me off for 1010.00 in fees. I received 800.00 in my account on Friday, March 30th. I paid my bills, got gas and groceries, and let my daughter use my card for food and gas. I had plenty of money to cover all of this.

On April 3rd, my Social Security went into my available balance and my mortgage went through. Of course, they put the larger mortgage payment through first, which was 898.00. It should not have gone through until the next day, so all the little charges went through afterwards. Since my Social Security was only in my available balance, I was charged 560.00 in fees, which took all of my money. Then, since I did not know this was going to happen, more payments went through, and the fees are now at 1010.00. That is just fees.

I am just sick about this and do not know what to do. I contacted them 5 times and finally received a generic email saying they were sorry I was dissatisfied and that they look forward to my continued business. This is just plain wrong. Meanwhile, since it was Social Security and I only get paid once a month, I have no way to get by the rest of the month. It has been a domino effect, and I could not stop what was already going in once I realized this. Needless to say, I have cancelled my direct deposit and will close my account with them. However, I do not see a way of not paying the overdraft, which is all fees. They will ruin my credit if I do not pay. If anyone has any suggestions, I would appreciate it.

Anyone out there who reads this, stay away from these robbers, because that is all this is, plain and simple theft!

Company: Bb & T Branch Banking And Trust
Country: USA
State: Georgia
City: CARTERSVILLE
Address: 314 EAST MAIN STREET
Phone: 7703861900

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