Washington Mutual
Terrible service - will not accept coins even if they are rolled ripoff

Today, March 17, I went to Washington Mutual with approximately $100 in rolled coins (mostly quarters) to deposit. I have 2 checking accounts with Washington Mutual and this was the branch where I opened my accounts. I was told that they only accept coins at the manager's discretion and the manager then informed me that she would not accept the coins. Given that the coins are legal tender of the USA, I was shocked to hear that they would not accept them. Last time I checked, coins are still US currency, and if you can not deposit them at a bank then what are you supposed to do with them? My experiences with Washington Mutual have been terrible across the board, this is just the latest incident that has inspired me to finally comment. I will be looking for another bank as soon as possible and I am sorry I ever opened accounts with them.

Company: Washington Mutual
Country: USA
State: Illinois
City: Chicago
Address: 2790 N Clybourn Ave

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