Bank of America
Unauthorized withdrawal of resources from my bank account

About the 15th of Feb, I logged-on to my Lender of America (hereafter known as BoA) internet consideration to confirm my cost for that month. Resources are immediately removed about the 17th of every month to get a fixed quantity. BoA was having some kind of "We Enjoy Your Clients" marketing (Valentines Day?) and offered a one time offer of spending only $15.00 for that March payment period. I "closed-up" created the correct modifications, approved it and that was that. Proceed forward to February 26. I visit my lender to create a deposit and find out, to my terror, that I've just $13.00 in my own consideration: my stability must have been $940.00. Coincidentally I get my newest declaration from BoA that morning.in the place of payment me $15.00 for Feb, they've charged me TWICE for $300.00 ($600.00 whole) after which on 02/19 they invoice me again for $327.00, evidently for that March bill (that will benot due until 03/17). I contact customer support immediately and even though I am guaranteed, after 45 units, that I'll obtain the preliminary $600.00 back, I'm informed this possibly occurred because of "Owner Problem"... Ie, it had been my problem (!) I create a next phone 24 hours later after I discovered of the $327.00 obtained about the 19th. Even though the man fundamentally decided that I had been owed the cash, this twit really had the nerve in the future right out and state that it had been my problem. After I requested to get a notice from BoA detailing what had happened to ensure that I really could provide it to my other lenders after I was overdue for almost any cost, I acquired a set out "NO". Display forward to Monday, 03/05. I get a look for $327.00. I contact BoA and have where another $600.00 is. The California informs me that she recognizes a the resources, but that it's not yet been approved. Today: 03/07. I contact Client Satisfaction w / BoA. I ask, once more, regarding the standing of the $600.00. This individual continues to inform me that there's no reimbursement arriving, that $300.00 was used-to spend last month's bill, and also the additional $300.00 is for this weeks bill, again due 03/17.in outrage I eventually stated, "listed here is the offer, you people deliver me my $600.00 along with a notice of apology, or you will not notice another cost from me. Let us notice...$600.00 versus $11,000.00 within an unsecured loan. You figure it out".

Company: Bank of America
Country: USA

  <     >