United Debt Solutions
Ripoff Misrepresented their relationship with Mastercard and Visa and advised that through their relationship could lower my interest rate

This company made certain representations to me regarding its relationships with Mastercard and Visa [collectively creditors]. Specifically, the representative that I spoke with during the initial order process, advised me that the company maintained a relationship with the creditors which presented their company with the ability to negotiate a lower interest rate with the creditors.

In reliance of that representation, I paid the company $695.00 to negotiate a lower interest rate with my creditors. The same representative guaranteed that if the company was unable to save me a minimum of $2,500, my payment would be returned to me.

Additionally, the same representative boasted that the company worked exclusively with the creditors and maintained a special relationship with them which allowed the company to negotiate the promised lower interest rate.

However, when a "finanical advisor" called me back he said no such relationship existed. Consequently, he could not negotiate the promised lower interest rate.

I then wrote a letter to the company demanding they return the my fee. They refused and told me that the could not return my fee because my "debt management service" was not complete. However, the term debt management service was not defined in the service agreement. When I advised their representative of this vague term he simply dismissed it and told me that he could not return my fee.

I then researched this company and found that the FTC had previously brought an action against them for this very same practice of misrepresentation. When I brought to the attention of the representative he pled ignorance.

I work 12 to 14 hours a day and do not have time to deal with my finances. These companies should not be able to take advantage of people like me how do not have time to deal with their finances and put their trust and money into these companies.

Company: United Debt Solutions
Country: USA
State: Arizona
City: Mesa
Address: 2023 W. Guadalupe Rd. #11-217
Phone: 8884302480

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