United Collections Bureau - UCB
Blatant Harassment and Disregard for Fair Debt Collections ripoff

Today I received a call at work from a woman who spoke so fast I could not understand her name. She is at the above number, EXT 3761. She advised me that my credit card had referred my debt to her company. I told her very clearly never to call me at work again, to which she advised she would be calling me "every day" and hung up on me. I called back and asked for a manager, and spoke to the EXTREMELY professional (sarcastic) Scott Johnson.

This man advised me not to expect customer service from the company or him, this is not a customer service company. He further advised me that he would absolutely not give me the fax or mailing address to his company, that he did not have to, and "if (I'm) so smart, have (my) attorney call him".

I advised that I know the Fair Debt Collections rules and that as a third party he must stop calling when I request it, and he told me that I did not know anything and he would be calling me daily. He spoke over me, cut me off continuously, and then proceeded to tell me that I was rude and nasty. He told me to "go ahead" and report him to the BBB, which I will be doing. He told me to pay my bills about 10 times, and refused to provide me his manager's name, and also refused to transfer me to his manager. When I insisted on speaking to someone above him he stated "Here, take thi with you" and slammed down the phone.

This company and the people employed there are complete bottom feeding slime balls. They lie, break the law, and insult everyone they call. They harrass and try to intimidate. As far as I can tell, every one of them is practicing law without a license. If anyone is pursuing a class action suit against them, please contact me.

Company: United Collections Bureau - UCB
Country: USA
State: Ohio
City: Toledo
Address: 5620 Southwyck Boulevard
Phone: 8009258978

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