GMAC Mortgage Company
Ripoff no payment due account current still foreclosing! Atlanta georgia

Business & Finance

GMAC bought our loan in January. Monthly statement we received said that first due date was January 10, every monthly statement from there on stated same information in two different places, with no past due amount showing $0.00. I called company immediately to verify the due date, and told them that I thought it was January 10, only to have the represenative tell me that we must have overpaid some during closing when we refinanced with other company, and the date of Jauary 10 was indeed correct. I asked her to please verify this information with supervisor, I was put on hold, she came back to phone and said that "Yes, this is correct. You are not due for first pymt until January 10 and your account is current and there is no past due amount owed." I then asked her to please mail me a letter stating the same from their company, which she said would not be a problem. I received the letter shortly after our phone conversation, on GMAC letterhead, stating exactly what I said above. I have kept this letter and all monthly statements. We chose to do home improvements on our home and property since we had been assured by GMAC that the due date wasn't until January 10.

In August, we received another letter from GMAC threatening forecloser because we were supposedly 8 months in default. We never received 1 phone call or 1 late notice from this company. When I explained the situation to them, they didn't care. It was our problem, not theirs, even though they noted and stated that the due date had been incorrectly loaded into their system. But that wasn't our fault either. We went by what their monthly statements and other letter stated. Now I received a foreclosure statement by certified mail yesterday, Sale is scheduled for November 2. I am scared, my family is scared. We have a lawyer who is helping with this. He has been trying desperately to work out something with GMAC for the last 2 months, only to have them ignore his requests. Before we had to refinance (we had adjustable rate with previous company) we were always on time with payments and this reflects in our credit history. Now GMAC has submitted derogatory credit information on us, this has been put in newspaper for sale. We are humiliated, scared, angry and quite honestly ready to fight. If you have any suggestions, I would greatly appreciate it.


Company: GMAC Mortgage Company
Country: USA
State: Georgia
City: Atlanta
Site: gmacmortgage.com
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