Credit Acceptance
Asked intrusive questions about employer and mileage when calling about faxed paperwork

Business & Finance

After reading most of the reports already posted on this website, I thought that I would throw in my story.

Credit Acceptance is supposed to be a company that helps people get back on their feet after they have had credit problems but they do not care about you.

Has anyone ever had to call them? I called them to ask them why paperwork hadn't been faxed and I get...

Q: Can you verify your place of employment?

Q: How many miles on your vehicle?

Q: Is the car running OK?

I asked why and got this response...

"Because until you pay off the car it is our property, so we have the right to ask".

That is really nice. I have never been treated in such a disrespectful way before and I am current on my account. I can't wait until I can refinance my loan and get away from this sham of a company. I'd love to get a list of every dealership that they deal with and convince them not to do business with them anymore.

Any lawyers planning a class action suit? I'm in!


Company: Credit Acceptance
Country: USA
State: Michigan
City: Southfield
Phone: 8006341506
Site: creditacceptance.com
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