Bank Of America
Ripoff They created overdrafts

This whole situation turned into a nightmare. It helped to ruin us financially. My wife and I and our daughter all opened up accounts with BOA. This happened a couple of years ago. My wife and I had a joint account. My wife decided that she should go with direct deposit so that she would not have the extra hassle. At first for the first year things were just fine. Every now and then we would have a OD but not very often. Other than that, there was not any problems that we could tell. Then one day out of the blue, right after payday, I happened to check the account online and found out that we were in the red over 300 dollars. That was a surprise. We could not understand what had happened. Went to the bank and they said that it was due to charges being made on the account without available funds. After an hour long conversation and not going anywhere, we decided that all we could do is to chalk it up and be more careful. So we did. I began looking at the account two times a week to make sure that all was well. And it appeared to be so. But then the next payday came and guess what, that's right, we were over again, for more than two hundred dollars. We tightened our belts and cut our consumption down to half and thought that this would do the trick. Along with this I began checking the account from 2 to 5 in the morning and it showed that the deposit was made and that we were in the black. Boy did I feel good. So I got the calculator out and worked up a budget where after we were done then we would be still in the black and have everything that we would need. But then a couple of days later I checked again and we were over by 600.00! That was to much. We went to the bank and had a meeting with the person in charge, a manager was not there, and was told that we went over our limit and that we needed to learn how to manage our account better. I told them that the money was in the account a 2 o'clock that morning and she said that was not possible because they did not even start working the electonics until 10:30 am. I told her that was a lie, cause it had already been posted to the account. So with not being able to get any satisfaction we went home. Then I began to check the account every day and night. What I found is that they would indeed deposit the money into the account where it would post and then that same money was removed later on to create overages. So we finally changed to another bank and found out that we were in the Chexsystem. So the other bank closed that account and we found a bank that did not do that check and opened up the account. You would think that would be the end of the story. Wrong. Even after we closed the account there were other fees placed on the account of what they said that we owed. Today it is still a little over 1000.00 dollars. And it is all because of what the did or did not do with the direct deposit.By the way we have tried to find out who to complain to but noone seems to know. So as the saying goes—Buyer Beware.

Gaylon in Texas

Company: Bank Of America
Country: USA
State: Texas
City: Arlington
Site: bank of america.com

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