First Capital Consumer
Group ripped me off $199 refused to return calls Toronto
- 05-27-2002
- 7
On March 1st I received a call from Andrea of First Capital Consumer Group - 416-289-3668-saying that I have been approved for a mastercard with a $2500 credit line. ANd that I would receive the credit card within 2 weeks of the bank withdrawal.
On March 7th they took out $199 from my bank account. It's been more than 2 1/2 months - NOThing came. I tried calling them a total of more than 100 times, left messages and never got a returned call. When I did talk to someone on May 13th I was told to fax a letter, stating that I wanted a refund. I did that on May 15th.
Then I called today, May 27th and spoke with an unbelieveably rude person by the name of Lucy who was taking me for an idiot. She put mt on hold for a long time, came back and said she found my record and that my fax has been sent to First Capital's Bank, pending a refund. Everything else, she didn't know. She didin't know anything at all. When I called back the 2nd time, trying to tape the conversation, she denied ever seeing my record.
Somebody, please if you know what to do, please help me.
Michele
Cambridge, Massachusetts
Company: First Capital Consumer
Country: USA
State: Ontario
City: Toronto
Address: 2425 Eglinton Ave E. #218
Phone: 4164884664