Tiaa-cref
Ripoff, can't get my MONEY from my account

I have a small retirement account with this company. I submitted a request to withdraw funds June 28th. This process is supposed to take 7 - 10 working days. It is now five weeks later, and I still do not have my money.

I have called weekly to check on this request; I get put off for another 5 - 7 or 10 days, and no one seems to know anything. When I do get someone with some authority, I get put off again - I have been waiting now 2 hours for a call back that was supposed to happen within 15 minutes.

There are not words that can adequately describe how angry I am.

Company: Tiaa-cref
Country: USA
State: North Carolina
City: Charlotte
Address: P.O. Box 1259

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