Bank Of America
Repor to BBB FDIC malicous charges, ripoff, fraud, fake fees, false overdrafting, accounting mishandling, manpulating dates on account, reversal to create fee income

Bank of America is falsly charging fees.

I not so recently filed a claim for charges that should not have been on my account; after some time a credit was made to my account and once a form was mailed to me I promptly filled in and mailed it back in the envelope they provided.

A customer rep had called me regarding the claim and also verified some information, at no time had she said the proper paperwork had not been received. I received a second claim form quite some time after (nearly a month later!) on the 28th of July which I filled in and faxed to the number provided. The next day I called the rep and inquired what I should do to insure they won't claim it hadn't been received it and reverse my credit.

July 3rd, a monday before the holiday, the credit was reversed despite the 3 times I sent the information and had spoken to several reps on the phone regarding this asking them to not reverse the claim and that I HAD been in contact and I HAD mailed the form. The form sent to me claimed I was not in contact even though some called me and talked to me, I also called them several times. I went into the branch and told them to fax the form as proof that there is NO way the can say it wasn't received. Of course in the branch they say they have no ablility to reverse the charges or fees.

NOW is the messy part.

Before the July 4th holiday I had an available balance of some several hundred dollars. I had made several transactions with my bank card before the 1st of July, including an atm withdraw done at their branch. Despite the fact that these transactions were processed and already deducted from my account which was BEFORE July 1st and BEFORE the illegitimate reversal, they charged my account bank fees of 35.00 for each item all of these which had already been deducted from my account before the 3rd before the reversal.

The reversal wasn't deducted form my account until the 3rd but they posted it as the 2nd" though I am well aware from watching my activity this charge was NOT there on the 2nd and even their form letter stated it would be reversed on the 3rd IF I did not contact them. Which I had and did several times.

They purposely manipulate transactions and falsely reverse claims in order to gain more money in fees. Charging 35.00! On a 2.35 charge that had been done before the 1st. Pure evil and manipulative banking practices.

They are well aware that these transactions occurred BEFORE they attempted to debt my account (which shouldn't have happened either) but say transitions are done in order of amount NOT by date!!!

These "practices" are deliberate and manipulative ways of attempting to create fees.By reversed and altering the order of transactions and forcing amounts through before legitimate transactions they can charge unlimited fees.

I WILL not deposit any more funds with Bank of America until this is cleared up. If this isn't resolved this week I am filed a report with the FDIC and Better Business Bureau these are not sound banking practices and the government will be involved when people don't trust a bank to hold their money.

Company: Bank Of America
Country: USA
State: California
City: Los Angeles
Address: Po Box 51309
Phone: 8003807751

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