First Citizens Bank - Terri Cummings
Unauthorized Withdrawl, Failure to release funds, Ripoff

On 01.27.06 the Veterans Administration mistakenly transfered $1,214.95 into an account with First Citizens Bank in Camp Lejeune, NC. This account was closed by me approximetly 10 years ago. (1996).

On or about 02.10.06 I telephoned First Citizens Bank customer service department to resolve this mistake. I was told the money was deposited into an account at the Camp LeJeune branch and that I needed to contact the Branch directly.

I telephoned the Branch and spoke to the Branc manager (Terri Cummings). I was informed by ms. Cummings that the money was deposited into my old account and that the bank removed $13.93. I apparently had an outstanding check when I closed the account. Fair enough!

She then told me that the bank mailed the remaing balance to a North Carolina address where I no longer live. I live in Hawaii. I informed herthat the money needed to be returned to the VA before any future payments were made to me. She said the bank would NOT do that. I notified my attorney and a letter was sent to Ms. Cummings and she blatently ignored the letter.

I have filed a complaint with the North Carolina Attorney General (Useless). I have also filed complaints with the Comptroller of the Currency and the FDIC. Ms. Cummings and the bank ignore everything sent to them by these agencies.

To date I have yet to recieve my money that they feel is theirs and how can it go into an account that was closed 10 years ago?!!

I am currently preparing a lawsuit against Ms. Cummings and First Citizens Bank. What she and the Bank fail to understand is that I don't care about the cost of the suit. I care that people and the bank need to know that they can not do this to people.

Company: First Citizens Bank - Terri Cummings
Country: USA
State: North Carolina
City: Camp Lejeune
Address: 87 Holcomb Blvd
Phone: 9103533113

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