Capital One
Harassing Calls and Letters After Falling Behind on Payments

Business & Finance

Capital One advertises themselves as the good guys, yet they do all the things they say they don't.

High interest, excessive charges, telemarketing, mail and phone harassment for about a year now.

We got behind on the payments and tried to work it out with them. They refused, kept stacking on late fees even with partial payments until they ran us over limit. Then also added overlimit fees.

At the last, they wanted over $800 immediately just to get current. When we couldn't pay, they started harassing us with phone calls and letters.

They refused to negotiate and turned us over to a collector who continues the harassment. They will not accept our inability to pay the amount they want and just keep at us.


Company: Capital One
Country: USA
State: Virginia
City: Richmond
Address: 1957 Westmoreland Road
Phone: 8009556600
  <     >  

RELATED COMPLAINTS

Capital One
Interest Charges Pushed Accounts Over Limit, Triggering $39 Fees

Capital One
No hardship help after surgeries and forced account termination

Capital One Payment Protection Plan
Payment protection paid only part while late fees accumulated

Capital One
Over-limit fee charged after interest pushed balance past limit

Capital One Credit Card Services
Refused to lower APR while charging overlimit and late fees

Capital One
Former collector describes fee structure and settlement practices

Capital One Services, Inc
Payments mailed a week early posted late, causing late and overlimit fees

Capital One
Over-Limit Fees Caused by Their Own Fees, Plus Calls to Business Line

Capital One
Annual Fee Dispute Ignored, Late and Over-Limit Fees Added

Capital One Credit Card
Excess Late Fees and Refusal to Close Accounts or Settle