Usbank - Us Bank
Google Charge Approved Beyond Available Balance Led to Overdraft Fees

Business & Finance

I have had over 20 overdrafts refunded this year, due to their mistakes. Now they really stuck it to me. I do not have, or own checks, but a checking card.

I have my USBANK card as my primary on Google account, and my other card as a secondary. Any times funds are not in the available balance, they do not allow, and it kicks to my second card. Over three times this year it kicked to my second, but they let this last go through. I had no idea.

I knew money was not in my available balance, thought it had kicked over, and when I called USBANK, they told me that sometimes they approve credit when it is dire need. By God Google is not dire need, and they would not let $10.00 go through if it was not in my available balance. But that was the excuse they gave me.

I had it to cover on my secondary card, but since it went through on USBANK, I had no idea. They never have allowed it. It was $509., and I only had $209.00 in available balance. That was the day it was authorized, not the day it went through.

It should have never been authorized, and never had been, up till then. Past history shows they do not authorize, if not in available balance, and it has happened, and their rules even state that it will not.

Then they hit me with several overdrafts on charges that were in to be covered, and then hit me with the $7.00. The last time I called to speak with them, they talked rudely, and said not to spend money I do not have. Then hung up on me. USBANK is a bunch of undercover thugs, whom need a federal audit.


Company: Usbank - Us Bank
Country: USA
State: Missouri
City: Saint Peters
Address: 1 Midrivers Mall Dr
Phone: 6363970195
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