VIP Advantage, Icard Services
Fraudulently removed funds from my account. Ripoff Internet

I received an email from VIP Advantage stating I had been approved to receive a new credit card. I started filling out the application with my personal and financial information. When I hit the ok button to go to the next screen I was there was a charge of $159.00. It was at this point I hit the (X) at the top of the screen to come out of the email. Approximately a month later on Oct 31st I went to my credit union to make a cash deposit, and upon receiving my receipt, I noticed the balance was off. I then went inside the credit union, and was informed that on Oct 25th VIP had taken $159.00 from my account. The bank gave me there telephone number, and I went home, and called them. I spoke the two people the second being a young lady named Carla, who told me she was a manager. She apologized for the inconvenience, and told me she was processing my refund then, and I should receive it in two weeks. It has now been 4 weeks, and I have not received my refund. I called them on the third week, and was told the refund was processed. I called them today, four times, and I am being placed on hold, and then the call is being dropped. I finally got in touch with them via their chat line on their website, and am now being told it may take 30-60 days. I have explained to them how this fraudlent transaction has caused me financial hardship, and their only reply is for me to wait.

Anita
Orlando, Florida
U.S.A.

Company: VIP Advantage, Icard Services
Country: USA
State: Nationwide
Site: icardservices.com

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