Ge Money Bank
Wrong City, State and ZIP Left on Credit Report After Three Letters

Business & Finance

I moved in late December and changed my address on the back of my payment slip, when I checked my credit report in February, they had typed all of my address correct except the city, state, and zip code. They had me in Texas instead of Indiana! There was only one number difference between my zip code (46016) and the incorrect zip code (76016).

I talked to a representative via the telephone and she assured me that the mistake would be fixed and removed from my report. I received a letter telling me that it was fixed and I checked my report again... Still WRONG! They simply changed the wrong address to a previous one.
So, I wrote them a letter because customer service refused to handle my issue over the phone. Again, I received a letter saying the problem was fixed, but checking it proved the opposite.

I have written a total of three letters, clearly detailing the problem and the mistake one of their employees made, but it is still not fixed. Next step is reporting them to the Federal Trade Commission and to all the credit bureaus.


Company: Ge Money Bank
Country: USA
State: Texas
City: El Paso
Address: PO BOX 981064
  <     >  

RELATED COMPLAINTS

Vanderbilt Mortgage
Credit Bureaus Keep Receiving Incorrect Late Payment Information

HSBC Mortgage
7 counts of fraudulent credit reporting, incompetence, stuck with P M I and 8% mortgage because of them

Credit Card
Apr increased to 30% unjustly

Bank Of America
Voided Check Routing Error Led to Late Credit Reports and Lost Title

US Department of Education
ACS Falsely Reporting Late to Credit Bureaus

Time Warner Cable
Never resolved issue with collection agy and credit bureaus

HSBC Auto Finance
Rip-off company

Eos Cca
Sent collection notice elsewhere and then reported it on my credit report as severely late

Unique National Collection
Also on my credit report, but know how to fight back

Ge Money Bank
Fraudulent Bankruptcy Reported on Lowe's Credit Account Not Corrected