American Express Brokerage Services
Ripoff! Outrageous Margin Call Fees, HORRIBLE Customer Service!

Business & Finance

American Express Brokerage Services RIPPED ME OFF!

Excessive fees, bizarre margin calls (sold $240 worth of stock, charged me $75 fee for the margin call, then issued another margin call for $140 the next day).

Tried to discuss this issue with customer service, but they had huge wait times (basically wanting customers with problems to simply hangup), and when I finally got through, they promised to look into the matter, and never got back with me.

All the people involved were either rude, had poor customer service skills, and never called back when they said they would.

I am transferring all my stocks and bonds out of American Express Brokerage, and would highly recommend that if YOU have a brokerage account with them, that you also immediately transfer to a low-cost brokerage like (names deleted, see link below) or whatever. AmEx was a HORRIBLE EXPERIENCE that cost me dearly in WASTED TIME & RIP-OFF SERVICE CHARGES and weird MARGIN CALLS.

I would never do business with them again under any circumstances.

Brett
Lansing, Michigan
U.S.A.


Company: American Express Brokerage Services
Country: USA
State: Minnesota
City: Minneapolis
Site: americanexpress.com/brokerage
  <     >  

RELATED COMPLAINTS

Wells Fargo
Brokerage Annual Fees and $95 Transfer Charge After AG Edwards Merger

UPS
Brokerage fee of $40.82 on $39.70 hot sauce order

Merrill Lynch
Unbelievable charges to account!

Merrill Lynch Brokerage
Consumer Report

123-Reg
WebFusion poor customer service, ignored down time, loss of service

OptionsHouse Brokerage
Incorrectly measure Profit & Loss, take out more money than i actually lose

TDWaterhouse Discount Brokerage
Botched transfer, lost $14,000

American Express
Misleading Dispute Information Led to Closing Account

Bowlings Used Cars
Bowlings Used Cars Sales INC Untrustworthy