TDWaterhouse Discount Brokerage
Botched transfer, lost $14,000

TDWaterhouse Brokerage, also known as TDAmeritrade lost $14,000 of my hard-earned dollars, and refused to admit their error.
I applied for an account to trade stocks. They opened the wrong type of account. It too a week to get the error rectified. All the while, they pretended it was not their fault, and tried to make me accept the account they had created instead of the account I had requested.

Finally, someone came to their senses and opened the right account, but then it's been another ordeal transferring money in to start trading. The money was to be transferred automatically from another TD account, within the same company! It's been two weeks, and we're still waiting for the funds! In the meantime, stock trades I needed to place were not placed, and the stock market rallied: I've foregone $14,000 in gains. Avoid this brokerage: their back office is a nightmare! (and their customer reps aren't exactly the sharpest knives in the drawer either).

Company: TDWaterhouse Discount Brokerage
Country: USA
Site: www.tdwaterhouse.com

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