MBNA America
Ripoff, fraudulent late fees
- 05-13-2005
- 14
If I log on to MBNA's online bill pay page, it AUTOMATICALLY sets the date of the payment to be the payment due date (regardless of when I visit the page to make a payment). If I use that date, they charge a $39 late payment fee because it takes two days to process the payment. Even worse, if I make a mistake and come back to the page it RESETS the date _I_ entered.
If they know when the payment is due and that it takes XX days, then they should set the default payment date properly. This is simply unethical. If I could I'd try to file a class action suit based on stuff like this happening. This is quite simply a ripoff.
Company: MBNA America
Country: USA
State: Delaware
City: Wilmington
Address: P.O. Box 15288
Phone: 8007896685