Capital One
Closed account at zero balance but charges posted and dispute rejected

I paid of and close my Capital One card 6 months ago with 0.00.
Balance and Never Used my card After That.

Six months latter I received Letter that they can not dispute a charge that was posted on my account in December and finally disputed in May.

And that do you think was amount of charges that was posted on my account after this Six Months
You right!
Amount of my credit limit.

After conversation with customer service representative I send Priority Mail letter with original documentation and explanation regarding this meter: Delivery Confirmation Number 0300 1290 1381 8405.. According this confirmation letter was delivered on 02.04.2002 to Capital One.

Five days later I called to customer service and speak with manager. He said that they not have any indication receiving my letter, that my account was transferred to another department and give me a number of collection agency.

(I just read reports on your site from other people who had same experience)

Martha
Miami, Florida

/Credit-Debt-Services/CAPITAL-ONE/capital-one-transfer-former-ch-2C55B.htm

Stephanie
Las Vegas, Nevada

Http://usacomplaints.com/view.Asp? Id=13469

And this is just people who submit to your site.
I think BBB can be interested about that.

Company: Capital One
Country: USA
State: Virginia
City: Richmond
Phone: 18882332917

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