EU Pays
Support system needs to be improved

I have a tech support business for which I have taken the payment gateway of EU Pays. As most of my clients are from United States to I have to follow the U.S. everything with EU pays is doing well to me except their support department. Whenever I contact my executive who sees my account regarding any concern he asks me to contact the support department. And in most of the cases the department fails to respond and in case it does, they ask me to call during day time which is problematic. They need to upgrade their support team in the US shift.

Company: EU Pays
Country: USA

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