Southtrust Bank
Fee Charges Rip Off

I have been a Southtrust customer for 8 years. Southtrust is stealing our money by processing checks and check card items using the highest amount first. This causes NSF/Overdraft charges that in most cases could be avoided if they would process in the order the items happen.

Also, Southtrust has implemented a change and charge NSF/Overdraft fees if the "Available Balance", goes negative. This causes an excessive amount of fees.

I have contacted the online customer service and the branch office in my area only to find that they are rude and insensitive to customer needs.

Company: Southtrust Bank
Country: USA
Site: www.southtrust.com

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