Chase Mortgage
Insurance Lapse Notices and Higher Payment Over Escrow

My husband bought the house we live in in 2010 a few months before we started dating. The next year to now we have had nothing but trouble with Chase Bank. First they called and sent notices that said we either did not have or it had lapsed on our home owners Insurance, our insurance agent, Bless him, faxed I don't know how many copies of the same thing to say we have insurance, thinking we had that straightened out we relaxed, a couple weeks later they sent more notices of we lapsed from this month to this month, again our insurance agent sent more copies to prove we never lapsed on insurance. Getting all of that straight, now we find out Chase was supposed to be paying our insurance from our escrow account along with our taxes, then we got a letter in the mail a couple of days ago saying that our mortgage payment was going up because the balance in our escrow account was low. What happened to the extra money we pay in that never gets used for insurance because we have been paying it?

Company: Chase Mortgage
Country: USA

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