VIP Visa, Impact Card Services
Icardservices ripoff, no refund, disconected phone, no recourse

Towards the end of September, begining of October I looked over a VIP Visa application but did not submit. The next morning I got a confirmation email that my application had been sent and that $159.00 would be taken from my account (an account which belonged to my mother Deborah Miller, not me in the first place). I imediatly go to tehir website and first try to contact them through their Instant Messaging Service which I never got an answer with, I then proceed to call their number and speak with a rather rude representative.
This representative explained that I would have to fill out a refund request at their website, print it out and fax it in.

First I don't have a printer, or a way of faxing, and the money would have been removed from my account by the time I faxed it and I would still have had a chain reaction of insufficient funds charges.

I then imediatly go to the bank and try to sort it out, and the bank basically tells me there is nothing they can do. I then call my mother and explain to her what happened and she talks with the bank who removes the charge from her account. During this time I have also collected the reports from your website of how VIP has done this before to other people as proof if nessecary.
Well, it is now November 16 and my mother comes home and tells me VIP has taken out once again 159.00 from our account. She told me she tried to call VIP's 1-800 number which I don't have with me and the number has been disconnected. We have several checks that will now bounce thanks to this and don't know what recourse we have to fix this situation.

Company: VIP Visa, Impact Card Services
Country: USA
State: Florida
City: Fort Lauderdale
Phone: 8666303757

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