USAA Federal Savings Bank
Savings, Internet Bank, Major Scam, Involved in protecting of internet scam artists. Refusal to help

My personal information was compromised. I found out when I received a check order I did not place. The order was placed while I was in a nursing home for physical rehab. I was in this facility for 3 months and had no access to my account. My MOTHER was handling my banking while I was getting physical conditioning.

I contacted the bank and they told me that my MOTHER must have stolen my information and used my account for ordering unauthorized checks.

The very next day after I contacted the bank, charges from a company called MERONYM which is an internet billing service for porn, started to appear on my account. The bank PAID the first charge of $69.95 and socked me with a fee of $25.00.

This billing company hit my account 2 more times. These charges were bounced back and I was charged a fee of $29.00 each time.

Then on 12/31 another porn billing company hit my account twice in the same day. Again socked with $29.00 charges for each one.

I have repeatedly called the bank, I filled out and went to a notary at my own expense, the paperwork they sent to me. They are refusing to close the account until I pay all these unauthorized charges with my Social Security Disability money.

They are treating me like _I_ did something wrong. My position is that they were notified about the compromise of my personal data and it is their fault since they have refused to help me.

Company: USAA Federal Savings Bank
Country: USA
State: Texas
City: San Antonio
Phone: 8005318722
Site: www.usaa.com

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