Groupon
Delucia voucher lost after family emergency, no sympathy

Very disappointed due to a family emergency i was unable to attend the appointment booked, when I rang up to rearrange and told them the full story instead of sympathy i was told that I had lost my money and that the offer given was priced too low to cover cost. I don't understand why offer such a thing you on groupon didn't even cover their cost for the treatment and you can not provide a good customer service. I like to save money hence use groupon but with a good customer service!

Company: Groupon
Country: USA

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