Groupon
Blood Pressure Cuff Order Not Shipped After 19 Days and Refund Ignored

When Groupon first started, their service was top notch. However... That cannot be said now. I ordered a Veridian blood pressure cuff (Which, come to find out, I could have purchased at Wal-mart for $3 more) 19 days ago (or as they put it "12 business days ago) and customer service has no clue when it will be shipped and won't even address a refund request sent 3 times now. The Groupon "terms and conditions" clearly stated that the product would ship in 7-10 business days, and in as much they have violated their own policy.

I again tried this morning to at least get a status update and I received a reply back "to contact them again at the end of the week if my product hasn't shipped". Really? 19 days since the order and that's all you can come back with Groupon? I smell something fishy going on at this company. Interestingly, so do the savvy investors on Wall Street - many printed stories in recent weeks as to their "accounting methods". One would be well advised to stay away from this sinking ship! I have no choice but go the route of the "credit card" dispute method now.

Company: Groupon
Country: USA

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