Massage Envy
Bad Customer Service

Don't obtain a agreement with this specific organization! They'll consider your cash every month and never provide the developed regular support. For all weeks Massage Envy has gathered monthly costs, but is not able to provide me a scheduled appointment at the same time of my choosing. Easily actually wont to obtain my moneyis value I Will need to get some type of visit. The two appointments I created which in fact led to massages each required 3-4 requires visits. Yesterday was a brand new perspective on a classic concept after I turned up for my visit that required several contact to create, simply to be informed it'd happened the time before. The assistant was so rude, and never useful whatsoever. Clearly she's accustomed to destroying clients she did not think hard about ignoring me without asking me to reschedule and commence speaking with another assistant as though I were not actually there. I strolled out, but I'd like my cash back. Consequently, I visited the Massage Envy site to protest and also the "Contact Us" went nowhere; thus, it seems that in the the surface of the company you will find bad company integrity and requirements, along with a insufficient customer support. This really is so unfortunate considering they're said to be in something business. Perhaps its time for you to face them in small-claims courts to obtain back the cash they're getting whilst not supplying the developed support.

Company: Massage Envy
Country: USA
State: Maryland
City: Columbia/Elkridge
Site: massageenvy.com

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