Massage Envy, Manchester, NH
Discriminatory Appointment Cancellation

Beauty & Appearance

I'm an associate in excellent position using the Massage Envy business permitting me to make use of any Massage Envy center through the nation. The majority of my massages have now been supplied locally at Birmingham, NH and all went perfectly until lately.

I'd an issue attempting to guide a scheduled appointment at my nearby Massage Envy in Birmingham, NH. The assistant had directions in the operator, Michelle Willette, to not guide any visits for me personally and just "Michelle" might offer that solution. I expected her to contact Michelle Willette and obtain agreement for my ongoing utilization of the service and also to contact me straight back.By 9pm that night I understood I never obtained a return telephone call and so I called them. They stated to possess not had the opportunity to achieve her all day long. I requested to plan a scheduled appointment and that I got one for 8 nights absent.

Well, I waited patiently for 8 times and about the evening of the visit I obtained a phone from the assistant eliminating my visit with no clarification. I needed a reason but used to donot get one. The discussion brought me to think that it'd occur again and so I decided to not re-guide.

I've never been provided the key reason why she decides not to respect my Massage Envy account agreement. When there is the best cause, no body has actually explained what it's. I believe I'd have obtained communication from Michelle or Massage Envy Headquarters if their was the best reason behind declining me support which hasn't occurred.


Company: Massage Envy, Manchester, NH
Country: USA
State: New Hampshire
City: Manchester
Site: massageenvy.com
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