Groupon
Bean Bag Ordered in November Never Delivered, Tracking Invalid

Ordered a big bertha bean bag back in November, still hasn't arrived. I have repeatedly tried contacting both Infurn and Groupon regarding the delivery. Initially both companies contacted me to advise that due to 'high demand' there is a delay with the dispatch, but don't worry, will be with you shortly. Infurn updated my account details with various del dates, then have tried to claim it has been dispatched to DHL, who surprisingly enough have no details and the tracker number quoted by Infurn, is not valid. Since Jan, I have had no luck on contacting either party. Used to love the Groupon site, but steer well clear of it now! Can't believe that even though there are issues with 'high demands' the offer has been back on Groupon 4 times since, the latest being this week! I want a refund! Help me get one.

Company: Groupon
Country: USA

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