Massage Envy
Total lack of regard for 'patient' needs

I'd been performing lengthy hours at my electricity work to incorporate some intense military exercises for some months and that I experienced the requirement to ultimately get obtain a massage 24 hours later. I ask a Friday for a scheduled appointment on Friday (I'd Friday off). I specified originally 'I want a scheduled appointment for tomorrow.' I also mentioned I actually donot like gas or product, there's a kind of massage for that. But could not remember its title. I stated "John made it happen last period." The lady about the different conclusion said okay, he's a gap at 4pm. I believed that the bit peculiar, but again it had been a Friday visit, speculate he is hectic. I turned up Friday right before 4pm, and also the woman informs me "Oh no, your visit was recently." Your Body builder lady alongside her litterally laughed at me since I stated, "Are you significant?" the very first woman stated, I arranged your visit which was for recently. I had been confused, since I'd particularly required Friday. Was nowadays not Friday? Yes it had been. Recently was Friday, after I needed to function. Why might I obtain each day I'd to work. And I worked delayed actually. She stated she "did not remember me requesting Friday." She actually looked up within the pc to determine that my "incomplete cost choose to go through since I had been a number show." I've a deal with one of these individuals for 12 weeks. What she noticed was possibly my agreement cost that will be less since itis under a deal % decrease. But listed here is finished, should you people can't-get a demand right within the telephone after which handle your client like garbage once they are available in, how will you anticipate one to keep returning? The supervisor wasn't within the shop, even if i called back many times over many times. I never heard back from anybody there about an appology regarding how I had been handled and also the prejudice of the team. Do not get the 12month contract and start to become caught spending them-like I'm, and that I never wish to visit a massage envy again. Wherever the place. I can not break my agreement together however they are undoubtedly receiving my cash for that next several more weeks. DON"T GO THERE!

2219 Old Bridge Road

Woodbridge, VA 22192

(703) 497-5567

Company: Massage Envy
Country: USA
State: Virginia
City: Woodbridge
Site: massageenvy.com

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