Hollister
Misleading

Beauty & Appearance

On December 6th, I received an email from this company promising a $25 gift card for any purchase over $75 before 8pm EST. I placed an order and received a confirmation email at 7:51pm EST. My order total was $87.33. When I called Hollister to inquire about my gift card, I was rudely informed that my merchandise total was only $72.00. I asked if I could add any more to make my total enough and of course the answer was no, and if I return the order, my shipping and handling fees will not be refunded. This company has lost a valuable customer.


Company: Hollister
Country: USA
  <     >  

RELATED COMPLAINTS

Hollister
Misleading

Hollister Co
Deceptive on-line ordering & unhelpful customer service

Hollister
Gift Card Purchased With $0 balance when ready to use - gift card

Hollister Co
Rips off on TAX charges! Rude and ignorant customer service!

Hollister
Still haven't received purchas

Hollister
WORST customer service

Holliste
Cancelled Orde

Bass Pro Shops
Cancelled order without notifying and deactivated gift card causing embarrassment

Hollister Co
Horrible customer service

Hollister Co
Gift card scam!