National Pool Wholesalers/Precision Therapy Portable Spa
Horrendous customer service

By far the toughest customer support I Have actually experienced! I acquired a faulty item (portable spa, designed to achieve 149 degrees F, just got to apx. 118), and that I invested almost a few months on offer together looking to get it changed. Our calls & e-mails were regularly not delivered, so when I attempted to advance my criticism towards the supervior degree after 8 wks, the sup started it back again to the exact same man I Would been already coping with! After I attempted to get hold of the top of the organization, the agent explained that "the dog owneris not around greatly" which the very best she might do was abandon a note for (you thought it!) the same guy. I eventually needed to document a with my charge card organization (awaiting reimbursement). The cost was excellent, but even when the merchandise hadnot been faulty, it really would not be worth enduring such bad customer support.

Company: National Pool Wholesalers/Precision Therapy Portable Spa
Country: USA

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