Headlines Salon
Rude-No Customer Service

I'd named to setup a scheduled appointment after my mom-in law stated a woman where she performs had her hair done at Statements. She'd gotten a brazilian blowout and so I was calling to ask about that and create a scheduled appointment to get a slice and perhaps a shade. I named two or three occasions on Friday and quit communications wishing to capture somebody at the office, because they are available by appointment solely on Mondays (based on their site). 24 hours later was Wednesday, and so I waited until half an hour once they exposed to contact to setup a scheduled appointment. No body responded the telephone, and so I quit another concept. No body had named me back by 10am and that I had a need to possibly get a scheduled appointment together, or create a scheduled appointment with another salon, and so I called again. Somebody responded the telephone, and that I began wondering concerning the solutions they offer. She advised me they no further did the Brazilian blowout (that was good) and explained that she'd gotten my information recently. She served like she was in a rush to make the journey to a fireplace, but nevertheless, I still required a scheduled appointment. Therefore, despite the fact that they don't do the brazilian, I asked by what they do have. She offered me wrong details about relaxers, explained these were waiting on the alternative to the brazilian and questioned basically desired to be approached once they discovered one. I informed her that I still required my hair done even when they do not do brazilian blowouts. She explained she realized somebody who nevertheless did the bb and he or she might provide me their quantity. Actually, I had beennot actually involved, but requested her what companies they offer. It had been like pulling teeth to obtain any info. She eventually stated, "I will provide you with the women quantity, would you like it?" And So I simply stated yes, and published it along. I've never been handled thus rudely by somebody whom I am attempting to spend to do something. Below I had been ready to spend this beauty salon atleast $200 to obtain my hair completed and he or she served enjoy it was an overall total imposition to keep in touch with me for just two units. Newsflash sibling—Hairstylists need to be great fans to understand what their clients need! I'll never move there, and that I may inform EVERYBODY I UNDERSTAND of the rude and unprofessional conduct.

Company: Headlines Salon
Country: USA
State: Missouri
City: St Robert

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