Advanced Cleanse
Unauthorized charges

Advance Cleanse withdrew money from my account BEFORE my trial membership was over. They also withdrew $1.20 from my account. When I called to find out what the $1.20 was for they had NO record of this on their side. Yet, my bank gave me the serial number, the transaction code and the block batch number. I was told to fax my information to their legal department. This was withdrawn from my account on Feb 26. Weekly phone calls to them, daily faxes have yielded no results. I was treated so rudely when i FINALLY was allowed to speak to a supervisor. She told me it was "out of their control", when, in fact, it has been in their control the whole time. She told me that my account was being credited. That was over a week ago, and I still have not received my money. I am reporting them to the Better business bureau and anyone else who will listen!

Company: Advanced Cleanse
Country: USA
State: California
City: Torrence

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