Force Factor
Unlawful Business Tactics
- 03-29-2010
- 7
Ordered the trial sample of product, paid shipping of 4.99. No problem. Next thing I know there is another bottle and a $75 charge on my credit card. When I called for an explanation, they refused to accept the return of this unordered product and a refund of my $75. They claimed that it was part of the terms and conditions.
I believe it is part of this companies business practice to mislead consumers. These terms are potentially buried within the website but are not clearly put forth under any circumstance. They are a dba out of Massachusetts which has one of the toughest consumer protection agencies. I would encourage everyone to contact the attorney general as I have done.
Company: Force Factor
Country: USA
State: Texas
City: Houston