Michelle Walker
Fraudulent use of return - failure to refund Acai Nutraburst

Required free trial offer of Acai Nutraburst for thirty days and was informed by my doctor that it might hinder medicines I've to consider. After I named to stop the merchandise they'd previously auto-shipped container Number 2 and that I required termination along with a complete refund. I had been informed that I really could just be released a partial reimbursement of 49.90 when the item was delivered at my cost unopened. I settled to possess it delivered return-receipt also it was obtained there on September 16. I named to confirm this and was informed my reimbursement could be arriving the following week. While it did not come, I named again plus they stated these were having difficulty using their credit payment and dropped all info. Then I had been informed to complete a "chargeback" on my bill or delay before problem was solved. I waited, not wanting to provide them with anymore info. After I called back the following week, they explained that I'd be getting a complete refund that week. I informed them that I delivered the merchandise because of not able to utilize factors plus they mentioned that might be good. I've nevertheless received no return. I named a week ago, October 17, and was informed these were having several problems however they might place a partial reimbursement during that week and also to call-back in 3-5 business days. It's today Oct 26, and that I contact the client support point. Joe, the repetition, who will not provide me his lastname or I would like to talk to anybody above him, as he promises there's no body otherwise, shows me that I'm not titled any reimbursement as a result of one month return policy. I condition to him that I did so return the merchandise and that I named and that I actually got an RMA number. He informs me I'm eligible for only easily need, they are able to deliver the merchandise back again to me. Exactly what the heck do I'd like it back for? He recommended I provide it to another person. I again required to talk to somebody else and he declined to provide me-any telephone # or I would like to talk to other people. I acquired his "order" # and desired to understand how I will demand almost six months and obtain exactly the same "poor info" as he calls it plus they may do nothing about this. He explained, "you most likely did" and that I was nevertheless not eligible for a return. That is complete scam. I delivered the merchandise within the time period allocated as well as invested cash about the return and today I get no reimbursement and unprofessional, ineffective, call-center "customer support". I'll attract the organization possession easily need to and acquire a lawyer. I'm ill and fed up with these punks attempting to rip-off we the customer that follow all of the guidelines and do the best thing.

Company: Michelle Walker
Country: USA
State: Florida
City: Kissimmee

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