Gns
Unauthorized charges

I cancelled my order within 2 minutes of making it, via telephone, I was told this would be cancelled, a week later I received a notice stating it could not be cancelled and my account was charged 3.97 twice. I called again and told them I do not want this product and I received it anyway a week later. Then I called again and was told to put an authorization number on the outside of the package and return it. I did that and was charged 2 weeks later 79.90. When I called them I was told they didn't get the product back and I had to pay for it anyway. There was no working with them or compromise, even though I gave them names and dates and auth #'s and cancellation #'s they would not give me my money back, so I paid 3.97 twice and 79.90 once for a cancelled order and I do not have any product

Company: Gns
Country: USA

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