Plastic Surgery Institute of Huntington Beach
Never gave me back my money, horrible customer service

I acquired a breast augementation in June. Dr. Bernett, was my physician for my consulation. We'd decided to obtain a breast enhancement along with a bilateral crescent mastopexy. The sum total was, 100.00, (, 000 for that raise and $3,900 for that enhancement) I place in a deposit of $400.00 that evening. Dr. Bernett was said to be my doctor, they planned me a surgery day of 6/9. Within my pre-opp, (7 days prior to the surgery) Dr. Bernett wasn't there, 2 times before my surgery they advised me they planned me when Dr. Bernett wasn't likely to be there, she was happening holiday. They advised me they'd provide me another physician. (one which used to do not understand, or examined about, but I continued an arranged). The day of my surgery Dr. Doan my new doctor offered me his consutlation, he explained that I don't require a bilateral crescent raise, which a breast augementation through the stomach could be best. Despite the fact that I'd previously taken care of the raise, they assured me I'd get my reimbursement (of $1,000). The surgery went nicely and that I was happy. Within my post-op, I informed the individual planner concerning the modifications, she stated this might have a while, but that I ought to get my reimbursement in of a month from today. I said ok. 30 days past, with no reimbursement. I named and she stated these were performing the paperwork. 14 days later I named, the Physician responsible for sales was in holiday. 2 weeks past, I named, they stated since I acquired my chest implants through the bellybutton it had been likely to charge significantly more than believed for a but that I ought to however receive a reimbursement but smaller within the quantity. I expected to get a documenation, and I never received that. 2 weeks and fourteen days previous, and everytime I named Gladys the assistant set me on-hold, subsequently mentioned that she was possibly not in or hectic and also to keep a note. (I never heard from her since). I have named and named plus one day reported for them and informed them to provide me the accountantis quantity or even the one responsible for running my paperwork for my process. They offered me a title and contact range, Dr. Hasseem, in the Newport Beach workplace. For just one month directly I named he was never there, I quit several communications, the assistant for that workplace was excellent, she was good usually declaring he might contact me which she's sorry for that issues, but that never served. I still till this very day haven't gotten any reaction from the practices. Because the beginning, they usually screwed anything up, and today they robbed me of my income.

Company: Plastic Surgery Institute of Huntington Beach
Country: USA
State: California
City: Huntington Beach

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