Fit Factory
Unauthorized Charges

Same thing happened to us. I too was scammed by Acai Berry/Colotox - I thought once I had canceled both of those, I was in the clear... Wrong! When the $29.95 appeared on our bank statement this morning, I immediately called our Credit Union, who was able to get through on the phone. They transferred the call to us. I spoke to the Call Center Representative briefly, then asked to speak to a supervisor, Ms. Jackie Green identified herself as the 'Supervisor', she assured me the charge would be refunded and the membership canceled immediately. I asked for the FCC Licensing information which they refused to provide. Ms. Green did provide the corporate address, I do plan to write a letter - not sure it will do any good, but it's worth a try. I also plan to contact the Federal Trade Commission and Better Business Bureau. Here's the corporate address, just in case anyone else feels the urge to express their displeasure.

Fit Factory

305 West Broadway

Suite #114

New York, NY 10013

Company: Fit Factory
Country: USA

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