Zales
Scam billing

My husband and I went to zales to purchase rings for our wedding. We ordered our rings and they took our sizes and they switched the sizes. My husbands ring came back a size 6 and my ring was sized to 8. This was done one month before we got married. I had to return the rings to have them resized. The sales clerk was snotty to me and it was their fault the rings were sized incorrectly.

We received a Zales card. The agreement with the card was 12 months no interest. We paid every month faithfully. Not one time we were ever late. Until the last payment. It arrived at Zales one day late. So now they have decided to add 29.00 late fee to the already paid balance. We owe them nothing on the balance.

Now just a 29.00 late fee for one day being late.

Company: Zales
Country: USA

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